Menasha, Appleton & the Fox Valley since 1977
Heating and cooling done by people who have done it for 49 years
Palisades started as a Menasha sheet metal shop in 1977. Today our techs repair and install furnaces, air conditioners, and boilers across the Fox Valley, with a live person on the phone at any hour. No sales scripts. Just the fix your house actually needs.
Request Service Now
Fill out the form and we will call you back to schedule.
Need help now?
(920) 729-1282WI License #4906
Verify on WI DSPS
4.6 Google Rating
Real reviews
Since 1977
Family-owned shop
Real 24/7
On-call techs, not a call center
Transparent Pricing
Written estimates
Our HVAC Services
Residential and commercial HVAC for Menasha, Appleton, Neenah, and the Fox Valley. We do not dabble in six trades. We do this one well.
Emergency HVAC
Real 24/7 response for no-heat and no-cool emergencies across the Fox Valley. On-call techs answer nights, weekends, and holidays.
Learn more →Furnace Repair
Diagnosis and repair of every major furnace brand: igniters, inducer motors, flame sensors, blowers, control boards. Real 24/7 emergency response across the Fox Valley.
Learn more →AC Repair
From July humidity to short-cycling units, we fix air conditioners across the Valley every day. Common parts on the truck, honest diagnosis you can watch.
Learn more →Furnace Installation
Right-sized equipment, sealed ductwork, and a clean install backed by decades of local jobs. Sized to your actual house, not a rule of thumb.
Learn more →AC Installation
Replacement and new central air matched to your home and ductwork, not to whatever is on the truck. Sized for humid Wisconsin summers.
Learn more →Boiler Repair & Service
Menasha and Appleton still run on hot water heat. We service boilers most companies turn away, from cast iron classics to modern condensing units.
Learn more →Heat Pumps & Ductless Mini Splits
Cold-climate heat pumps and mini splits, sized and installed for Wisconsin winters, with a real plan for the nights that hit 11 below.
Learn more →Indoor Air Quality
Cold-climate homes sealed up eight months a year need help: whole-home humidification, real filtration, and ventilation without gadget-pushing.
Learn more →Commercial HVAC
Rooftop units, commercial boilers, makeup air, and priority response for Fox Valley businesses. Downtime costs you by the hour, and we act like it.
Learn more →Furnace & AC Tune-Ups
Seasonal tune-ups where a tech actually measures things. Most January breakdowns were preventable in October, and that is the whole point.
Learn more →A 49 year old shop with a brand new backbone
The company that became Palisades Heating & Cooling opened in 1977 as a sheet metal shop on the Menasha side of the Valley. That heritage still matters: when your ductwork needs a custom transition or a plenum nobody stocks, we can make it instead of improvising around it.
Day to day, the shop is run by Ben, our general manager with more than 25 years in HVAC, and a crew of about a dozen veteran techs and apprentices. In 2026 the Valley voted us Best of the Valley for HVAC.
Real 24/7
On-call techs answer nights, weekends, and holidays. Not an overflow call center.
Verifiable credentials
Our license numbers link straight to the Wisconsin DSPS lookup. Check them yourself.
Honest pricing
We publish what drives HVAC costs in the Valley before you ever get a quote.
Local for real
One shop, one service area. Menasha, Appleton, Neenah, and the towns between.
Why Fox Valley Homeowners Choose Palisades
We have earned our reputation one job at a time since 1977.
Family-Owned Since 1977
The company opened as a Menasha sheet metal shop in 1977 and never left the Valley. Nearly five decades of local jobs is the reputation we protect on every call.
Real 24/7 Emergency Response
When the furnace dies at 2 am, a real on-call tech answers, not an overflow call center. We staff nights, weekends, and holidays because Wisconsin does not pause for them.
Transparent Pricing
We diagnose first, explain clearly, and put the number in writing before work begins. We publish what drives HVAC costs in the Valley so you can sanity-check any quote, including ours. Financing available through GreenSky.
Verifiable Credentials
Wisconsin HVAC Contractor License #4906 and HVAC Qualifier #141248. Our license numbers link straight to the state DSPS lookup. Check them yourself.
Sheet Metal Roots
The company opened as Palisades Sheet Metal in 1977. Odd plenums, tight transitions, and tricky pre-war basements are familiar territory, not change orders.
Best of the Valley 2026
Voted Best of the Valley for HVAC in 2026, BBB A+ accredited, and a 4.6 Google rating built one job at a time. We do not buy reviews or trade discounts for stars.
49
Years in the Fox Valley
4.6
Google Rating
24/7
Real Emergency Coverage
A+
BBB Rating, Accredited
What Our Customers Say
A 4.6 rating on Google and an A+ BBB accreditation, earned one furnace, one boiler, and one summer no-cool call at a time. These are real Google reviews, quoted word for word, and every one links back to the listing so you can check us.
“Another company that saved me and my animals. We had just had a mom dog give birth and our house was at 98 degrees. I can not remember my techs name but he was so helpful and explaining everything he was doing. Lauren helped us and is still helping us get the payments done weekly. This company is my hero. Thank you.”
“Fast, professional, explained everything so I could easily understand, and the cost was very fair.”
“This is the company you want to call first. Their service is everything you expect from being prompt, knowledgeable, fair priced and honest. I recommend this co. to my friends and family.”
Service Areas
Based in Menasha, serving the Fox Valley.
Menasha, WI
Menasha is not part of our service area, it is our home. The shop sits at 1475 Racine Rd, and our techs have been in Menasha basements and attics since 1977.
View Menasha services→Appleton, WI
Appleton is the biggest share of our daily route sheet. From the flats near the Fox River to the north side subdivisions, our techs cover the whole city, usually within the same day you call.
View Appleton services→Neenah, WI
Neenah sits directly across the channel from our Menasha shop. Same lake, same weather, same five-minute drive, and decades of Neenah furnaces, air conditioners, and boilers in our service history.
View Neenah services→Kaukauna, WI
The Heart of the Valley towns, Kaukauna, Kimberly, Little Chute, and Combined Locks, are a short run up the river from our shop, and they carry some of the most distinctive housing in our service area.
View Kaukauna services→Frequently Asked Questions
How quickly can you respond to an HVAC emergency?›
We run real 24/7 coverage with on-call techs, and most Fox Valley emergency calls get same-day response. No-heat calls in freezing weather and no-cool calls for vulnerable households go to the front of the line.
Do you provide written estimates before starting work?›
Yes. You get the diagnosis, the options, and a written number before any work begins. The number on the estimate is the number on the invoice.
Are you licensed and insured?›
Yes. Wisconsin HVAC Contractor License #4906 and HVAC Qualifier License #141248. Both link straight to the state DSPS lookup from our credentials page, and the company is fully insured.
What areas do you serve?›
Menasha, Appleton, Neenah, Kaukauna, and the surrounding Fox Valley communities including Kimberly, Little Chute, and Combined Locks. One shop, one service area.
What are your hours?›
We answer 24 hours a day. Routine service is scheduled during regular weekday hours, and emergencies are covered around the clock by our on-call techs.
More questions? Read the full FAQ
Need an HVAC Contractor?
Call Palisades Heating & Cooling for fast, honest service across Menasha, Appleton, Neenah, and the Fox Valley.